About Us

Great Lakes Shorthand (or GLS for short) has built a distinguished reputation among legal professionals as a premier choice for stenographic, video and photographic services.

For over 35 years, owner Arlene M. Wright has been a Certified Court Reporter who first-hand appreciates the value of optimizing the opportunity to capture the event accurately. Therefore, GLS screens and hires the most qualified and reliable court reporter for any job-no matter its scope-while utilizing the latest technology to satisfy a broadening spectrum of marketplace demands.

Arlene’s career began while reporting in court as an official for six years and has since reported throughout the European countries and into the Middle East with her clients. She has a passion for travel and feels honored and is grateful for these memorable opportunities.

NOT a clearing house, GLS is a professional connection to dedicated personnel who come to you prepared with topnotch training and appropriate equipment.

Today, GLS, which is headquartered in Grand Rapids, Michigan, offers a nationwide network of expert stenographers plus videoconferencing connections throughout the U.S.

GLS operates with the following criteria in practice:

  • Delivering a level of professionalism to legal clientele that is on par with the level of care that the attorney’s most discriminating client would expect.
  • Offering solutions that eliminate stress and worry while reducing lead-time and costs.
  • Remaining at the forefront of technology and continuing to raise the bar in our industry through active membership in professional associations.

Suzie has been with GLS for over 20 years as the office manager. She has a degree in Business from Davenport University and came to GLS with a background in accounting, insurance, sales, equipment leasing and manufacturing environments. Her hobbies include horseback riding, snowmobiling, boating, skiing, spending time with friends and family and loves traveling in the U.S. and abroad. Personal motto: “Life is an adventure: cherish it and experience everything!”

She is a longtime member of the National Association of Legal Support Professional (NALS) and she is currently on the Board of NALS of West Michigan as the treasurer.

Suzie oversees and partakes in all of the GLS office functions, client services, and is charged with keeping up on the latest technology and trends in the court reporting industry and implementing them into our organization. The most recent of these is the digital imaging and video-to-text synchronization that facilitates visual trial presentation to juries.


Michigan Association of Professional Court Reporters (MAPCR)


Georgia Shorthand Reporters Association


Florida Court Reporters Association (FCRA)


National Court Reporters Association (NCRA)


Society for the Technical Advancement of Reporting (STAR)
National Association of Legal Support Professionals (NALS)
  • GLS has a first-rate record for reliability and accuracy. I have great confidence in their professionalism, and it is such a relief when I travel to know that an excellent record is being produced for my client.

    James A. Mitchell, Patent Attorney; Mitchell IP Law, Grand Rapids, MI.

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